Saratoga County Chamber of Commerce
Job Offer #13905

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Job Title.
   Customer Service Call Agents
Short Description of the Job.
   customer service call agents
Complete Description of the Job.
   ASPIRA is looking for customer service call agents. This is a position working from our Saratoga Springs, NY Call center. Do you enjoy working a flexible schedule and have a strong desire to grow within the company? Apply today for a position within our call center. ASPIRA provides connected experiences for the outdoor recreation industry. Our comprehensive suite of reservation and licensing technology and service solutions support federal, state, provincial, and local government park, campground, and conservation agencies, conveniently connecting them with outdoor adventure seekers from around the world. ASPIRA is headquartered in Dallas, TX with nine offices worldwide. For more information, please visit Our seasonal needs are expected to run through the end of September 2018. Our growing call center connects customers with camping, tours & activity reservations as well as hunting & fishing licensing needs across North America. As an employee, you will receive continual support from our supervisory staff, Information Technology (IT), Training, and Human Resources groups. There are no out-bound calling or sales/commission requirements; we pay hourly, paychecks are bi-weekly, direct deposit is available, W2 provided. Job duties include: Accessing company programs and query information within the company data bases to meet customer requests. Assist your customers over the phone with their requests, answer questions. Communicate effectively using scripted material, policy, guidelines, and procedures. Maintain productivity goals and quality assurance standards. Observe overall company policies, procedures, and maintain good attendance. Attend all mandated training sessions, including ongoing training and development plans. Perks: Great work environment and awesome co-workers. Located on the CDTA Bus line 401K available to all employees Internal growth opportunities Incentive program, all agents are eligible from Day 1 of calls Basic requirements: Comfortable with customers over the phone and willingness to help; Basic computer skills including internet knowledge (such as basic searching and queries), light email, some basic technical terminology; Minimum typing speed of 20 to 30 wpm; Be able to provide a minimum of 25-29 hours of schedule availability, including weekend availability Aspira is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. TO apply:
Job Category.
   Customer Service
Job Level.
   Entry Level
Position Type.
Salary Information.
   Salary Range: $10.00 to $11.00 per Hour
For More Information Contact.
   Catherine Georgia
Employer Info.
18 Division St Suite 213
Saratoga Springs, NY 12866

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