Saratoga County Chamber of Commerce
Job Offer #14309
 

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Job Title.
   Care Management Program Director
 
Short Description of the Job.
   Fantastic Human Services Opportunity!
 
Complete Description of the Job.
   PROGRAM: Care Management JOB TITLE: Program Director QUALIFICATIONS: • MSW, or other Master’s level clinical degree, plus 3 years prior experience supervising clinicians and/or care managers who are providing direct services to individuals with SMI/SUDs • Clearance with all relevant background checks as per TSA policies and governing regulations • A vehicle, valid NY State Driver's License and a driving record acceptable to the TSA automotive program are required • Proficient in MS Office Suite and able to learn new data platforms PREFERRED QUALIFICATIONS: • NYS licensed, Master’s level professional (LMSW, LCSW, or LMHC) • Familiarity with Trauma Informed Care • Experience working in a Health Home Care Management setting • Familiarity with New York State Department of Health (DOH) Health Home Care Management (HHCM) regulations and guidelines • Knowledge of the NYS Health and Recovery Plan (HARP) and Assisted Outpatient Treatment (AOT) PERSONAL REQUIREMENTS: • Be understanding of the needs of sensitive populations and demonstrate empathy • Have well-developed professional boundaries and high ethical standards • Demonstrate excellent organizational, time management, and communication skills • Possess strong crisis management and problem-solving skills • Act as an effective leader and role model for staff; independently exercise sound judgment • Be skilled at managing a large team in a fast paced environment SCOPE: The Program Director is responsible for all aspects of the Care Management Program and reports to the Support Services Director. JOB DESCRIPTION: The Program Director will have a broad range of duties including, but not limited to, the following: • Leads a staff of Care Managers who provide a broad range of services including engagement, intervention, care, referral, and advocacy for Health Home Care Management clients • Responsible for all clinical, fiscal, and administrative leadership for the department • Works closely and meets regularly with TSA Support Services Director on all clinical, fiscal, and administrative program matters • Stays up to date on all governing body regulation and rule changes and makes appropriate programmatic changes to comply with updated standards in collaboration with administration; ensures adherence to agency policies and procedures • Serves as the primary contact with all Health Homes; responsible for prompt and accurate internal transfer of information to staff and administration • Collaborates with the Program Supervisor to monitor referrals and assignments of adult and youth clients; ensures minimum caseload requirements are met • Represents the Care Management Program at Downstream Providers, SPOA, Housing First, and other relevant community meetings • Monitors Medicaid revenue collection and ensures billable services are delivered and documented in compliance with DOH and Medicaid standards • Reviews and approves all client plans of care to ensure appropriate services are delivered • Responsible for Incident Reporting to Health Homes, TSA, and all other applicable IR recipients; communicates all IRs to the Support Services Director and the Deputy Director • Manages the hiring, training, and termination of Care Management staff in collaboration with administration; provides and/or oversees supervision for all Care Management staff • Carries on-call responsibility • Other duties as assigned by Support Services Director and Executive Director TSA offers a generous benefit package which includes: Health, Dental, Vision, Life Insurances, 403(b), Vacation, Sick and Personal Times and much more!
 
Job Category.
   Community/Social Services and Nonprofit
 
Job Level.
   Mid Career
 
Position Type.
   Full Time
 
For More Information Contact.
   Brendan Myers
No Phone calls, please
bmyers@tsamail.org
 
Employer Info.
   Transitional Services Association, Inc.
127 Union Street
Saratoga Springs, NY 12866
 
 
To E-Mail Application To Employer.
   E-Mail:sgonyeamcelroy@tsamail.org, bmyers@tsamail.org
 

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