Saratoga County Chamber of Commerce
Job Offer #14516

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Job Title.
   Aspira - Reservation and Licensing Sales Agent
Short Description of the Job.
   call center agents to work from our Saratoga suite
Complete Description of the Job.
   Solid customer service skills and prior experience assisting customers over the phone or face to face Basic computer navigation and typing skills Comfortable and effective in various communication methods that include over the phone, short message, and/or email Able to maintain good attendance Accessing company programs and query information within the company data bases to meet customer requests. Assist your customers over the phone and/or chat and messaging with their requests, answer questions, and light trouble shooting. Communicate effectively using scripted material, policy, guidelines, and procedures. Maintain productivity goals and quality assurance standards. Observe overall company policies, procedures, and maintain good attendance. Attend scheduled training sessions, including ongoing training and development plans. Meet our seasonal needs as expected to run through the end of September 2019. Excellent communication and customer service skills; Ability to communicate remotely by phone, email and instant messaging (IM); Basic computer skills including internet knowledge (such as basic searching and queries), IM, email, some basic technical terminology; Must be organized and self-motivated as well as highly responsive to communication; Suggested typing speed of 20 to 30 wpm; Be able to provide a minimum of 29 hours of schedule availability
Job Category.
   Customer Service
Job Level.
   Entry Level
Position Type.
For More Information Contact.
   Recruting team
Employer Info.
18 Division St Suite 213
Saratoga Springs, NY 12866
To E-Mail Application To Employer.

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