Saratoga County Chamber of Commerce
Job Offer #7201

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Job Title.
   Customer Service Reps
Short Description of the Job.
   Queensbury- Temp to Hire
Complete Description of the Job.
   AccuStaff is a locally-owned staffing firm specializing in temporary, temp-to- hire, and direct hire opportunities in both clerical/administrative and light industrial fields. We’ve been successfully matching up great candidates with great employers for 30 years! We are currently seeking multiple Customer Service Reps for our client in Queensbury, NY. Hours are 10:30am to 7pm, Monday through Friday. We also have two positions available for 8-5pm Candidates must have 1-2 years of previous experience working in an inbound/outbound call center environment or in a customer service type role. Examples may include health insurance related, medical facilities, dispatching, fund raising, collections, dispatching, etc. This is a great opportunity to build your Customer Service resume, earn an opportunity to shine (and create a career path for yourself), and show your abilities first hand. Candidates must be prepared for schedule changes. Responsibilities include: • Handling internal and external customer inquiries via phone/email • Working towards weekly/monthly/annual goals • Receiving and handling up to 100 calls daily • Attend weekly/monthly staff meetings • Researching product or services inquiries based on client needs • Working within customer specific software packages as well as MS Word/Excel • Diffuse difficult customer interactions by demonstrating strong listening and empathy skills Requirements: • 1-2 years customer service or related experience • High School diploma or GED required • Able to navigate computers effectively (MS Word, MS Excel) • Good listening skills • Effective time management skills
Job Category.
   Customer Service
Job Level.
   Entry Level
Position Type.
   Full Time
Salary Information.
   Salary Range: $14.00 to $14.00 per Hour
For More Information Contact.
Employer Info.
63 Putnam St
Saratoga Springs, NY 12866
To E-Mail Application To Employer.

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