Saratoga County Chamber of Commerce
Job Offer #15245

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Job Title.
   Inside Contractor Sales
Short Description of the Job.
   Supporting the outside sales team
Complete Description of the Job.
   Our inside sales team supports the outside sales force by handling face to face, phone and electronic sales by utilizing exceptional customer service and sales skills in order to meet or exceed sales and margin goals! Customer Service •Acknowledge, greet and assist customers in a timely and professional manner •Handle telephone and electronic inquiries efficiently and effectively •Identify the needs and provide the appropriate level of assistance to the customer •Effectively research and resolve customer complaints and conflicts Sales Skills •Understand the marketplace •Know product features •Work to meet prospect customers’ needs •Effective suggestive and upgrade selling and add on sales •Effective closing technique •Quote follow up- quote to order conversion •Share expertise with others Sales and Margin •Meet and or exceed individual sales goals •Meet and or exceed individual margin goals Outside Sales Support •Assist and support outside sales with product selection, questions and order writing •Assist with estimating material needed for projects •Set up special orders •Schedule deliveries to satisfy customer needs and to maintain the profitability of the sale •Develop a continuous business relationship with customers and our vendors Manage Order Profitability •Issue accurate and complete orders •Manage open order report Performance Expectations •Do It Right The First Time - Strive to eliminate errors, prioritize work accuracy, seek opportunities to improve efficiencies •Excellent attitude and customer service skills. •Must be able to interact and communicate with supervisors, coworkers and customers in a positive and professional manner. Safety Expectations •Comply with all safety policies and procedures •Complete required monthly safety involvement •Use proper PPE when required •Maintain a safe work environment •Be aware of surroundings at all times •Work safely at all times General Expectations •Comply with all Company policies and procedures •Develop new and existing skills through educational programs including, seminars, product knowledge training and clinics •Willing to become a member of a committee/team for current or new programs to ensure their success •Attendance at Company/store meetings is mandatory. Other duties may be assigned To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. • Education/Experience: High School diploma or equivalent with a minimum of 2-3 year related work experience
Job Category.
Job Level.
   Mid Career
Position Type.
   Full Time
For More Information Contact.
   Karen Fox
Employer Info.
   Curtis Lumber Company
885 Route 67
Ballston Spa, NY 12020
To E-Mail Application To Employer.

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