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Job Offer #15515
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| Job Title. |
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Community Services Assistant |
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| Short Description of the Job. |
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Human Services |
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| Complete Description of the Job. |
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The Community Services Assistant serves an
important role in opening the door for low-
income individuals and families to access
the
multiple support services available provided
at LifeWorks Community Action and at partner
agencies. As the primary staff person
responsible for the intake and eligibility
screening of new and returning participants,
the Community Services Assistant conducts a
primary assessment of individual and family
needs and connects them with staff and
programs that can provide support. Will also
be responsible for maintaining up to date
participant information in order to
facilitate accurate program reports and
communication about new services and
opportunities. This position plays a key
support role to department operations and
will work with the department team on
meeting
needs that arise for the food pantry, soup
kitchen, mobile food pantry and other family
services.
Candidate must be friendly, caring and
professional and be able to demonstrate
effective crisis management, good judgment,
and have excellent communication skills.
This
position is customer facing and provides
many
grassroots programs, therefore flexibility
and a positive, can-do attitude are a
must,
as well as a shared belief in our mission is
to support low-income individuals and
families work toward self-sufficiency and
reach their goals. We are
customer/participant focused and seek an
applicant who desires to make an impact in
the lives of our neighbors in need.
Candidate needed to:
Complete primary intake and
assessment for agency
customers/participants.
Responsible for introducing
customers
to LifeWorks.
Complete initial intake assessments
of customers.
Provide referrals to all LifeWorks
programs and community referrals.
Responsible for input of all
customer
intake information into client tracking
database program.
Advocate for customers to secure
access to and assistance from appropriate
sources.
Assists with Community Services
Department Programs.
Food Pantry
Rural Food Delivery Program
Soup Kitchen
Summer Lunch
VITA tax forms
Thanksgiving Baskets
Prepare program reports.
Maintain up-to-date and accurate
files on customers to assist in application
and reporting processes required by funding
sources.
Responsible for submitting timely
completion of monthly reports to Community
Services Director.
Become an expert in the agencys
database system in order to be able to run
reports for all programming.
Requirements:
Associates Degree in Human Services
or a High School Diploma/GED and 1 years
experience in human services field.
Must have knowledge of issues faced
by low-income families and individuals and
understanding of local healthcare and social
service resources.
Working knowledge of governmental
and
social services programs required.
Experience in performing basic
social
assessments desired.
Ability to work with individuals
from
diverse backgrounds.
Bilingual English/Spanish a plus,
but
not required.
Excellent communication and computer
skills are required.
Basic computer skills with Windows
applications and word processing skills
helpful.
Must be able to maintain composure
in
challenging situations.
Must be able to lift 40lbs.
Valid Drivers License is required.
Compensation: This position offers a
starting
rate of $14.50 per hour.
Schedule: position works Monday Friday,
30
hours/week.
Benefits:
Medical, Dental, Vision
Life Insurance
401(k) Plan
Paid Vacation, Paid Personal, Paid
Sick Time
LifeWorks Community Action, formerly
Saratoga
County Economic Opportunity Council, is a
nonprofit that helps thousands of neighbors
each year overcome the challenges of poverty
by providing food, early childhood
education,
energy services, health and wellness, and
immigrant services. Popular programs include
The Pantry in Ballston Spa and The Kitchen
in
Saratoga Springs, as well as Head Start, WIC
and Weatherization. Help Starts Here.
EOE
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| Job Category. |
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Community/Social Services and Nonprofit |
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| Job Level. |
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Entry Level |
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| Position Type. |
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Full Time |
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| Salary Information. |
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Salary Range: $14.00 to $14.00 per Hour |
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| For More Information Contact. |
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Human Resources Manager
5182883206
hr@saratogaeoc.org
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| Employer Info. |
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LifeWorks Community Action
P.O. Box 169
Ballston Spa, NY 12020 |
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| To Mail Application To Employer. |
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LifeWorks Community Action
PO Box 169
Ballston Spa, NY12020
Attention: Human Resources Manager |
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| To Fax Application To Employer. |
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Fax Number:5182883234
Attention:Human Resources Manager
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| To E-Mail Application To Employer. |
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E-Mail:hr@saratogaeoc.org
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